Official Document · Data Protection · Updated 2026

Privacy Policy Kedai168 — The Security of Your Personal Data is Our Priority

Kedai168 is committed to protecting every piece of personal information you provide to us. This Privacy Policy explains in detail how we collect, use, store, and protect your data.

Last Updated: January 2026 256-bit SSL Bahasa Melayu
Your Data Is Safe

Bank-grade encryption for all personal data of kedai168 members.

PDPA Compliant Secure KYC
Important Note: This Privacy Policy forms part of Terms and Conditions kedai168 and read together with it. By using the kedai168 platform, you agree to the data protection practices described in this document.

1 Privacy Policy Introduction and Scope

Kedai168 takes our responsibility to protect the privacy of every member using our platform seriously. This Privacy Policy is formulated in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best practices in data protection.

This document clearly outlines the types of information we collect from you, the purposes for doing so, how that information is used and protected, and the rights you hold over your personal data. We believe transparency is the foundation of trust, and trust is the foundation of our relationship with you.

This policy applies to all users who access the Kedai168 platform via the website kedai168.onl, our Android and iOS mobile app, and all customer service channels. Any changes to this Privacy Policy will be communicated to members via platform notifications or email.


2 Types of Personal Data We Collect

2.1 Information You Provide Directly

When you register a Kedai168 account, we collect the information you provide directly, including:

  • Full name as stated on your identity card or passport
  • Identity card number (MyKad) or passport number
  • Date of birth
  • Active email address
  • Mobile phone number
  • Residential address
  • Bank account or e-wallet details for deposit and withdrawal purposes

2.2 Information Collected Automatically

When you use the kedai168 platform, our systems automatically record certain technical information for security and service improvement purposes:

Data Type Example Purpose
Device Data Device type, OS, browser version Compatibility & Technical Support
Network Data IP address, ISP, location (country/state) Security & Fraud Detection
Activity Log Games played, login time Security audit & support
Transaction Data Amount, method, time of deposit/withdrawal Financial records & compliance
Cookie Data Session cookies, user preferences User Experience & Analytics

2.3 KYC Documents

As part of the identity verification process, we may request copies of identification documents such as your MyKad, driving licence, or recent bank statement. These documents are securely processed and stored using strict encryption systems.


3 How We Use Your Personal Data

Kedai168 uses your personal data solely for the following purposes:

  • Account Management: Creating and maintaining your user account, processing registrations, and verifying identity.
  • Transaction Processing: Processing deposits, withdrawals, and all financial activities related to your account.
  • Platform Security: Identifying and preventing fraud, money laundering, and unauthorised access to your account.
  • Customer Support: Helping you resolve any issues, enquiries, or complaints more quickly and effectively.
  • Service Communications: Sending important notifications related to your account, transactions, policy changes, and security information.
  • Legal Compliance: Meeting legal requirements, including reporting to the relevant authorities when necessary.
  • Service Improvement: Analysing usage patterns to improve platform functionality, user experience, and game offerings.
Our Commitment: kedai168 does not use your personal data for third-party marketing purposes or sell it to advertisers. Your data belongs to you, and we only use it for the purposes stated above.

4 Personal Information Sharing

Kedai168 will not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are limited situations where information sharing may occur:

4.1 Trusted Service Providers

We work with selected third parties that help us operate the platform, including payment system providers, gaming software providers, and customer support platforms. All such third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

Kedai168 may disclose personal information when required by law or a valid court order, or when we believe such disclosure is necessary to prevent crime or protect public safety.

4.3 Platform Protection

In cases of suspected fraud, we may share necessary information with financial institutions, law enforcement agencies, or relevant authorities to protect the interests of other members and the overall security of the platform.

Important: kedai168 will never ask for your account password via email, SMS, or any other communication channel. If you receive any such communication claiming to be from kedai168, please report it to our support team immediately.

5 Data Security Measures

Protecting your personal data is a responsibility we take with the utmost seriousness. kedai168 implements multiple layers of security to ensure your information is always protected against unauthorised access, modification, or disclosure.

5.1 Data Encryption

All data transmitted between your device and kedai168's servers is protected by 256-bit SSL/TLS encryption — the same security standard used by Malaysia's leading commercial banks. This means everything you enter, from passwords to banking details, cannot be read by any unauthorised party.

5.2 Multi-Layer Access Control

Access to member personal data among Kedai168 staff is restricted on a need-to-know basis. Only staff who require access to perform their duties are permitted to view the relevant data, and all such access is logged and periodically audited.

5.3 Two-Factor Authentication

Kedai168 supports two-factor authentication (2FA) for additional account protection. We encourage all members to enable this feature to add an extra layer of security to their account.

5.4 Continuous Monitoring

Kedai168's security monitoring system operates 24 hours a day, 7 days a week to detect and respond to suspicious activity in real time. Any unauthorised access attempts will be flagged, blocked, and logged for further investigation.


6 Cookies and Tracking Technologies

The kedai168 platform uses cookies and similar tracking technologies to enhance your experience and ensure platform security. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login session management and security. Cannot be disabled.
  • Preference Cookies: Saving your preferences such as language and display theme to make return visits more convenient.
  • Analytics Cookies: Helping us understand how users interact with the platform for continuous improvement purposes. This data is collected in aggregate and without personal identification.
  • Security Cookies: Used to detect and prevent fraudulent activity, including suspicious login attempts.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Kedai168 platform. For the best experience, we recommend keeping cookies enabled.

7 Your Rights Regarding Personal Data

As a kedai168 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and uphold these rights.

Right of Access

You have the right to request and view a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction to that information.

Right to Erasure

You may request the deletion of your personal data, subject to minimum legal retention requirements.

Right to Object

You have the right to object to the processing of your data for certain purposes, including direct marketing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restriction

Under certain circumstances, you may request a temporary restriction on how we process your data.

To exercise any of the above rights, contact the kedai168 data protection team via email or live chat. We will process your request within 14 working days.

8 Data Retention Period

Kedai168 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Active account data is retained for the duration your account remains active, plus any additional period required by law. Financial transaction data is retained for a minimum of seven years in accordance with Malaysian legal requirements on financial records and anti-money laundering. KYC documents are retained for the duration of the active account and for at least five years after account closure.

Once the designated retention period has ended, your data will be securely deleted or anonymised so that it can no longer be used to identify you.


9 Cross-Border Data Transfers

As part of our global operations, your personal data may be processed by servers or service providers located outside Malaysia. This includes international gaming platform providers and cloud infrastructure used to ensure the reliability and performance of the Kedai168 platform.

Kedai168 ensures that any cross-border data transfers are carried out with adequate safeguards, including contractually binding data protection agreements with all relevant third parties. We only work with providers that comply with data protection standards equivalent to or higher than Malaysia's PDPA requirements.

All cross-border data transfers are protected by the same strict encryption protocols applied to local data processing. The geographical location of our servers does not affect the level of protection applied to your data.

10 Contact Our Data Protection Team

If you have any questions, concerns, or wish to exercise your privacy rights, the kedai168 data protection team is ready to assist. We take every privacy enquiry seriously and are committed to responding within a reasonable timeframe.

  • Live Chat: Available 24/7 within the kedai168 platform — the fastest way to get immediate assistance
  • Data Protection Email: [email protected]
  • General Support Email: [email protected]

We will endeavour to respond to all privacy-related enquiries within 14 business days. For more complex requests, we may require additional time and will keep you informed of the latest progress.

If you are dissatisfied with how we handle your personal data or with the response provided, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant enforcement authority.

Security Commitment

Why Your Data Safe with kedai168

Six layers of data protection we implement to ensure the personal information of every Kedai168 member is always safeguarded.

256-bit SSL Encryption

All data transmitted between your device and kedai168's servers is protected by 256-bit SSL encryption — on par with international banking standards.

Secure KYC Verification

Kedai168's KYC process ensures that only verified account owners can access and withdraw funds — protecting you from identity fraud.

No Data Sales

Kedai168 has never and will never sell members' personal data to third parties. Your information is used solely to operate our services.

24/7 Monitoring

Kedai168's security systems continuously monitor for suspicious activity and will respond immediately to any security threats.

Strict Access Control

Access to member data among Kedai168 staff is restricted, logged, and periodically audited to ensure there is no misuse.

Malaysia PDPA Compliance

All of kedai168's data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

Join a Secure Platform

Register at Kedai168 with Confidence — Your Data is Always Protected

Your privacy and security are our top priority. With bank-grade encryption, a transparent privacy policy, and full PDPA compliance, kedai168 is a platform you can trust completely. Register today and enjoy online entertainment without worrying about the safety of your personal data.

Bahasa Melayu